Joy_armstrong92
May 05, 2026
"I ordered some supplies and the box arrived..."
I ordered some supplies and the box arrived banged up, like it had a rough trip. There was hardly any padding inside, so a few of the frames ended up dented and the bag of small parts had split open. I reached out to support and they basically said something like, “Sorry it arrived that way, we’ll pass the feedback along,” which was polite, but didn’t really fix the issue. With what shipping costs, I expected the packaging to be a lot better.
CrystalEarle
April 28, 2026
"I chose pickup because I figured it..."
I chose pickup because I figured it would be quicker, but it ended up being way more of a hassle than I expected. There weren’t clear signs telling me where to go, I had to wait around, and the staff seemed a little unsure about my order. My instinct was to just have it shipped, and I probably should’ve gone with that. Pickup wasn’t a great experience for me
hello_sherrie966
April 17, 2026
"A bit hit or miss this time"
I was disappointed with this order. The queen showed up looking weak, and a lot of the bees didn’t seem very healthy from the start. After I got everything set up, some of them died off quickly. I’ve heard good things about Dadant, so maybe it’s just hit or miss, but this one definitely wasn’t a great experience for me
"Wish the backorder updates were clearer"
I ordered from dadant because it looked like the items were available, but after placing the order I found out they were actually on backorder. The products are generally good, which is why I ordered there in the first place, but the communication this time wasn’t great. I didn’t get much of an update unless I followed up, and the wait kept stretching out. I would’ve been fine with it if they had been upfront from the start. Frustrating, and I’d only order again if I knew for sure it was in stock.
Tom-measom
April 16, 2026
"Not really worth it for me"
I wanted to like it, but the prices felt a bit high for what I actually received. When I reached out, support basically said something like “that’s our current pricing” and “we appreciate the feedback,” which was polite enough, but it didn’t really change how I felt. For me personally, the value just wasn’t there.
Vickie-kinkead
April 03, 2026
"Checkout felt like a bait and switch"
I was just trying to order a few supplies, and everything seemed fine until I got to checkout. Then it kept freezing and made me enter my shipping info twice. It started to feel like a bit of a bait and switch, easy to shop, but a headache when it was time to actually buy. It finally went through, but the whole thing was way more annoying than it needed to be
Theresa-butler
March 27, 2026
"My order showed up fast..."
My order showed up fast, which was a nice surprise. If you’re hoping for something that won’t take too long to arrive, this might be a good option.
KatherineEarl
March 21, 2026
"Disappointed with the quality and follow-up"
The frames showed up looking rough, and a couple were warped too. For the price, I expected better. I also had to chase them to get any sort of response about it, which made the whole thing even more frustrating
"I was able to find what I..."
I was able to find what I needed in the end, but it felt like I had to put in more effort than I should have. The catalog itself is fine, but the layout is kind of confusing and could definitely be clearer.
mario.Mohan
March 10, 2026
"Started off fine, but didn’t last"
I ordered some beekeeping gear from dadant and at first I was actually happy with it. Everything showed up on time, the shipping was smooth, and I thought, okay, this is going to work out. But after using it for a bit, a few of the parts started wearing down way sooner than I expected, which was frustrating. For what I paid, I really thought it would feel sturdier and hold up better. So yeah, I’m glad the order process was easy, but I’m disappointed with how quickly the equipment started showing wear.
richard1982
March 06, 2026
"Refund came through eventually"
Took a bit longer than I expected but yeah, I did get the refund in the end. Not super fast, but it got sorted
connie.Alexander
March 05, 2026
"Okay visit, but the answers were all over the place"
I stopped by my local dadant store to grab some hive parts and feed. The staff was friendly enough, but the whole visit felt a little rushed, like they were trying to move me along even though I had a few basic questions.
They had most of what I needed, but a couple things were out of stock, and the pricing on one item got confusing at checkout. What annoyed me more was that I got different answers depending on who I asked, so I wasn’t really sure what was accurate by the end of it.
Overall, it wasn’t a terrible experience, just kind of average and a little frustrating. I’ll probably go back because it’s convenient, but I really hope they’re more organized next time and everyone is on the same page
WarrenMartinez_66
February 28, 2026
"I’ve ordered from Dadant a few times now..."
I’ve ordered from Dadant a few times now, and the products themselves have usually been totally fine. My issue is more with the stock situation. I’ll think I’m getting what I need, place the order, and then later find out something isn’t actually available.
That’s happened to me twice now, where items looked like they were in stock on the site, but then I got an email saying they were backordered. At that point there wasn’t much clarity on when they’d ship, so I was stuck either waiting around or changing the order, which gets old fast.
Customer service wasn’t rude or anything, and I don’t want to make it sound worse than it was, but I’m just tired of having to follow up and adjust plans after ordering. During bee season, timing matters, and it would be a lot less frustrating if the website showed real inventory more reliably
catherine1997
February 19, 2026
"Am I missing something with their communication?"
Am I missing something here? I’ve tried reaching out and just don’t get any replies. It’s frustrating because I’m not expecting anything crazy, just a basic response or some kind of update.
Rose.chavarria
February 09, 2026
"Beginner beekeeping info felt all over the place"
I checked it out hoping to find simple, beginner-friendly beekeeping guides, but it didn’t really help me much. The information felt kind of scattered, like one page would mention hive setup, another would briefly talk about equipment, then something about bees swarming, but none of it really connected. I was looking for clear steps, like what tools to buy, how to set up a hive, what to do in the first week, how to recognize problems, when to feed the bees, stuff like that. Instead, some pages were so thin that I ended up more confused than when I started. As someone new to beekeeping, I really needed more hand-holding and practical examples.
lakeisha-Walsh
February 05, 2026
"Checkout was way more work than it should’ve been"
I was just trying to place an order, but the checkout kept glitching and making me redo things. It shouldn’t take that much effort to buy something online. Frustrating experience overall.
dean.Thacker
February 05, 2026
"My snap judgment after emailing Dadant was that..."
My snap judgment after emailing Dadant was that I’d probably be waiting around a while, but they actually got back to me later the same day. I had a question about my order, and the answer was clear and easy to understand.
I’m knocking off one star because I did have to follow up once about the tracking info. Not a huge deal, though, because they handled it and got everything sorted.
LeonardNewberry
February 01, 2026
"The shipping total stopped me in my tracks"
I had a few things in my cart and was feeling good about the order until I got to checkout. Then the delivery cost popped up, and it was actually more than the items I wanted to buy. At that point, I just closed the page. I don’t mind paying for shipping, but when it costs more than the products themselves, it’s hard to justify.
Marion_booth96
January 22, 2026
"My order got Messed Up"
I was disappointed because I got the wrong items and it wasn’t what I Ordered at all. Not sure what happened, but it was definitely frustrating.
joan1973
January 21, 2026
"I was planning to place an order..."
I was planning to place an order on dadant.com, but once I saw the prices, it just felt too expensive for what I was getting. The shipping pushed the total even higher, which made it harder to justify. I ended up finding similar items for less somewhere else. Overall, it left me feeling like it wasn’t really worth it